The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 629 |
| Houston, TX | 356 |
| Washington, D.C., DC | 258 |
| Philadelphia, PA | 247 |
| Seattle, WA | 247 |
| Atlanta, GA | 207 |
| Denver, CO | 195 |
| Salt Lake City, UT | 192 |
| Sacramento, CA | 152 |
| San Francisco, CA | 142 |
| Detroit, MI | 138 |
| Indianapolis, IN | 136 |
| Orlando, FL | 130 |
| Miami, FL | 130 |
| Minneapolis, MN | 122 |
| Brooklyn, NY | 110 |
| Boston, MA | 107 |
| Portland, OR | 105 |
| Jacksonville, FL | 90 |
| Oakland, CA | 87 |
| Pittsburgh, PA | 84 |
| Baltimore, MD | 70 |
| New York City, NY | 64 |
| Tampa, FL | 64 |
| Reno, NV | 49 |
| Nashville, TN | 49 |
| Tacoma, WA | 43 |
| Littleton, CO | 42 |
| Charlotte, NC | 39 |
| Phoenix, AZ | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Timmy McNulty (@NotoriousBIGTIM) reported Ima walk into Xfinity HQ with a sledgehammer and **** up the Internet for the entire Chicagoland area
- Jeremy Lang (@jeremylang) reported
@Susannah_Bryan Comcast aka SuckFinity was out from 2:30pm until 5am. No TV/DVR/Internet. Every time they beg me to add phone service I laugh hysterically.
- FudgeWilde® (@Fudgewilde) reported
I’ll try streaming in awhile, annoying seeing “poor connection issues” c’mon #XFINITY always at night too. Sorry for interruption. #Twitch
- 🍉 great googly moogly (@angrydragonlady) reported
Spent all day waiting for the xfinity tech and they just... never showed 🙃
- True2Th1s 🇺🇸 (@Th1sTrue2) reported
@Xfinity Don't fall for this BS, they will saddle you with fees and lie about data caps! I'll never use them again!
- KoF | malk (@Malkasaur) reported
**** you @comcast i lost a game of mario party because your GARBAGE TRASH AWFUL DOGsh*t service cut out and made us reset a turn that sealed our fate **** YOU
- Matt Martin (@r8dermatt1123) reported
@Xfinity @XfinitySupport @Xfinity is a horror of a company. 5+ year mobile customer and just had my phone suspended for some made up $2,500 pass due balance???? When to change service because they won’t fix their disaster, they locked my phone so can’t change carriers. Sick people
- Randy E Miller (@redwristband) reported
@FocusFeatures @comcast Internet down AGAIN 😡
- Shawn Ippensen (@ShawnIppensen) reported
@johncutlefish @comcast Too bad it wasn’t like cloud consumption: py for what you use, capped at a max.
- Devree (@definitivediva) reported
@comcast @Xfinity live chat & phone customer service is a joke. They falsely provide information. Lead you on to believe they are resolving your issue. Don't follow up. After 2 weeks of waiting, they're not honoring what was promised by their representative. Ruining my holiday!
- XXX SCOTTIE LI (@SBRxqksBro) reported
What going on? It’s comcast / Xfinity outage every night. I’m switching. This **** is like every other month. But now 2 nights in a row.
- JULI (@JuliusBiden) reported
@comcast It’s pretty slow even using 1200mbps. When shared internet is over? When we get Fiber?
- nicole marie cosenti (@Ncosenti) reported fromHayward, California
if the trouble shooting doesn’t work I’ll chat with comcast
- JanetScoop (@JanetScoop) reported
great, I'll get to spend the next 10 days trying to get xfinity mobile to fix the thing theywere supposed to fix the LAST time I was on with them for 3 days straight. Do NOT sign up for xfinity mobile. The service is fine when it's good, but customer service is trash*ty trash.
- Garrett Gebhardt (@FreebirdRising) reported
@comcast You mean costing your customers more in service of a false ideal, merely to virtue signal like the rest of corporate America?
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