What is My Chargeback Win Rate? - MIDIGATOR Glossary (2024)

Win rate is a calculation that compares the number of successful chargeback responses against the number of chargebacks fought.

Win rate is a commonly referenced key performance indicator (KPI) for chargeback management. In-house teams with manual processes usually achieve a 20-40% win rate. Midigator’s technology has an average win rate of 65-80%.

What is My Chargeback Win Rate? - MIDIGATOR Glossary (2024)
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